Routes Car Rental – scam – not legit
Expedia asked me what I thought of their service. Here’s what I had to say:
A few months ago, I was scammed by Routes car rental at FLL airport. It wasn’t a disagreement, it was a scam they very intentionally perpetrated on myself and every other person in the car rental center there at 6:00 in the morning. I have an audio recording of the entire terrible experience. After working with Expedia for a few weeks (several emails and 3 long telephone calls) I finally got the scam charges removed from my account by Expedia. I am thankful that Expedia did that for me! It is sinful that Routes car rental is still allowed on the Expedia platform. Here are details about my experience: https://www.lee.org/blog/2026/03/12/routes-car-rental-scam-at-fort-lauderdale-airport-fll/
Routes car rental’s predatory practices tarnishes the reputation of Expedia and costs you money in refunds, unhappy customers, and customer service calls. Please strongly consider dropping them as a service provider.
The Routes agent told me that she handled all of the calls for Routes Car Rental, NextCar, Mex, and Advantage Car Rental. I assume these companies are as shady as Routes.