This is a bit nitpicky, but hey… I sent this to BART today.
This note concerns the timing of when conductors issue the “Please stand clear of the doors. The doors are closing.” message on BART trains.
That message often occurs at inappropriate times, like when a large number of people are in the middle of boarding a train. Please ask your conductors to only give that message when the doors really are about to close.
It is unnerving to hear that message while a crowd is in the middle of boarding at a normal pace. I become somewhat worried that the conductor doesn’t see the boarding passengers and will close the door on us. Of course, that doesn’t happen but the purpose of the message isn’t being fulfilled.
Thank you for your consideration,