Dumb AI still makes me mad.
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‘Sherman N.’ says: Thank you for contacting EarthLink LiveChat, how may I help you today?
me: Hi, I have a mindspring dialup account. I’m trying to access my mail from another computer but my username and password don’t seem to work. Could it be that I’m not allowed to access POP mail via the internet?
Sherman N.: I understand that you wish to know your password. I can help by providing the password after veryfying your account.
Sherman N.: I see that you have provided xxx as account verification information, Is this your Internet login password?. If yes, can I have your permission to view the password in our database. You will receive an email regarding password view.ace=”arial” size=”2″>
me: No, I don’t need to know my password. I have my password. Please turn off that crummy artificial intelligence system and re-read my request.
Sherman N.: To best assist you, you need to speak with a Technical Support Representative. Please stand by while I transfer you.
Please wait while I transfer the chat to the best suited site operator.
‘Joshua G’ says: Thank you for contacting EarthLink LiveChat, how may I help you today?
[There was a 15 second pause here that really got me bothered. I thought that I was going to have to repeat what I said to a MACHINE to a human. I was about to copy and paste my previous correspondence when…..]
Joshua G: =”black”>=”OperatorText”>Hello, I see you’ve already been chatting. Please give me a moment so I can read the previous chat and pick up where you left off.
me: Let me take this opportunity to say that "Sherman N" is a crappy AI.
Eliza… Eliza…. My heart’s on fire…… for Eliza!