AI Service Desk at Honda
I just called the service desk at my local Honda dealership to schedule regular service on my car. I got an AI attendant from start to finish. It freaked me out.
It got the job done but every bit of the call screamed “The robots in the uncanny valley are coming to kill you!!”
It had fake call-center noise in the background, “she” was unfathomably cheery, and she got things wrong in the same way that descriptions of products on Amazon are wrong but right.
I didn’t like it.
I welcome you call call Skynet Honda Service Desk at 510-804-2348