The Macy’s Sterns and Foster bed that has given me 2 back aches in the past 1 1/2 weeks has been returned. I was very nervous about the propect because I bought an “as-is” floor model. $900 instead of $2400. But when 2 people told me, “hey your bed feels funny. there’s like a hole over in this spot”, I knew that going against the “as-is” contract was perfectly fine.
Kathy, the manager on the 7th floor at the Union Square Macys (literally) didn’t bat an eye at me wanting to return the bed. I told her my problem, that I hated the bed and she said, “Well you have two options… … exchange… or … return with a $65 delivery fee to get it back to the store”.
Carmen graciously around for the delivery guy at 11 this morning.
Tonight, I’m sleeping on the floor again. But that’s ok.