Sent to Chase online today (yeah, it’s a small matter, but it bugs me every time I pay a bill)
I know you’ve worked hard to make the new Chase site look and feel good. It’s pretty good but the new Payment Activity page is lacking.
When I go to this page, I am doing accounting and want to see all of my recent bill paying activity. Unfortunately, I only get to see some of it. For some reason, you have separated it into two thumbnails, “My Bill Pay Payees” and “My Chase Credit Cards”. As it stands, I see everything except my Chase accounts, which is rather frustrating. I can click on the “My Chase Credit Cards” page to see the rest of my information, but why should I have to? the types of information on the two pages is the same; please make the two pages into one.
The upshot is that on the Chase Bill Payment website, the hardest to manage bills are from Chase. I’m sure you didn’t intend that. Please work on it.