I wrote this to Chase Bank today
Your new version of the Chase site has made it impossible for me to search the page with my browser (for example: ctrl-f). It is important for me to be able to search the page because it is so full of tables that are very easy to search but hard to scan with my eye.
When I try to do a search with my browser on “Pending and Past Payment Activity”, I can’t find text that spans a line. For example, The payee is likely to read something like this because of the tight columns:
s acct 1234
If I search for “Blue Cross” the search comes up empty. I can tell you why this is the case. Looking at the HTML, it reads:
Blue Cros <br/>s acct 1234
That br tag is messing things up! If not for it, my browser would be able to search across the lines and find the text. Please use CSS instead of hard tags.