{"id":614,"date":"2003-12-12T12:00:38","date_gmt":"2003-12-12T20:00:38","guid":{"rendered":"http:\/\/lee.org\/blog\/archives\/2003\/12\/12\/12-11-03\/"},"modified":"2007-03-06T03:48:14","modified_gmt":"2007-03-06T11:48:14","slug":"a-customer-support-letter-to-spamnet","status":"publish","type":"post","link":"https:\/\/www.lee.org\/blog\/2003\/12\/12\/a-customer-support-letter-to-spamnet\/","title":{"rendered":"A Customer Support Letter to Spamnet"},"content":{"rendered":"<p>I wrote this to Spamnet today. I still think their service is excellent. It could just be a little better.<\/p>\n<blockquote><p>I get about 3 false positives per week, mostly from mass mailers from companies I want to receive mail from (IE. Coldwater Creek, Pogo.com, Avantgo, NikonNet). I suspect that these false positives come from other Spamnet members that want to cancel their subscription to these mailers but not wanting to bother with unsubscribing.<\/p>\n<p>Please make it more clear to Spamnet users that the &#8220;Block&#8221; button should only be used for spam and not to unsubscribe from legitimate mailers. Your tutorials don&#8217;t express this clearly enough.<\/p>\n<p>Thank you,<br \/>\nLee Sonko<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>I wrote this to Spamnet today. I still think their service is excellent. It could just be a little better. I get about 3 false positives per week, mostly from mass mailers from companies I want to receive mail from (IE. Coldwater Creek, Pogo.com, Avantgo, NikonNet). I suspect that these false positives come from other [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-614","post","type-post","status-publish","format-standard","hentry","category-general"],"_links":{"self":[{"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/posts\/614","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/comments?post=614"}],"version-history":[{"count":0,"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/posts\/614\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/media?parent=614"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/categories?post=614"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/tags?post=614"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}