{"id":11659,"date":"2026-06-05T16:08:52","date_gmt":"2026-06-05T23:08:52","guid":{"rendered":"https:\/\/www.lee.org\/blog\/?p=11659"},"modified":"2026-06-05T16:08:52","modified_gmt":"2026-06-05T23:08:52","slug":"boomerang-for-gmail-hiccup","status":"publish","type":"post","link":"https:\/\/www.lee.org\/blog\/2026\/06\/05\/boomerang-for-gmail-hiccup\/","title":{"rendered":"Boomerang for Gmail Hiccup"},"content":{"rendered":"

I am a big fan of Boomerang for Gmail<\/a>. A few years back, my domain name had misconfigured email. So spammers were using it to send up to, and I’m embarrassed to say this, 50,000 spams a day<\/a>. I fixed the problem, but my outgoing email was still often going to people’s spam folders. With Boomerang for Gmail, I can track whether a person has opened an email! This is good, so I know if they never saw my email because it went to spam. It’s also really good because then I know if they’re checking their emails.<\/p>\n

And actually, the primary purpose of Boomerang for Gmail, the boomeranging part, is really good. I send an email, and if the person doesn’t reply within a particular amount of time, then the email gets pushed to the top of my inbox. That means I won’t ever lose an email thread!<\/p>\n

 <\/p>\n

Well, lately, Boomerang for Gmail has had a little bit of trouble. Many of the emails that I sent out with tracking went straight to spam, BECAUSE I was using Boomerang for Gmail! That is no good! I contacted the company, and they wrote back this:<\/p>\n

Hi Lee,<\/p>\n

Thanks for reaching out – I’m so sorry for the trouble!<\/p>\n

Google recently made a change which led to them incorrectly flagging tracked emails as spam. This was not due to any change or error on our end – our tracking links were fine. We were first made aware of this issue about a week ago, and we reached out to Google to get their help resolving it.<\/p>\n

Google had assured us the issue was fixed on Wednesday, and it was working correctly on all of our tests on Thur & Fri last week. Our testing earlier this morning revealed the problem had returned, and we immediately reached back out to Google for additional assistance.<\/p>\n

Google has made a new temporary fix for the issue (basically a bandaid while they continue investigating to find the root cause). While our own testing has been successful again, I personally would advise holding off on using the tracking feature until we have a more concrete fix from Google.<\/p>\n

I’ve added a $30 credit to your account, as an apology for the trouble this has caused.<\/p>\n

I will update you as soon as there is a more concrete resolution from Google.<\/p>\n

Kind Regards,
\nMaria<\/p><\/blockquote>\n

It is as honest and forthright a response as I could get. Though I wish they had been a little more proactive about telling their users about the problem.<\/p>\n

I will keep using Boomerang for Gmail, but my use of the tracking feature is on hold until they get back to me!<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

I am a big fan of Boomerang for Gmail. A few years back, my domain name had misconfigured email. So spammers were using it to send up to, and I’m embarrassed to say this, 50,000 spams a day. I fixed the problem, but my outgoing email was still often going to people’s spam folders. With […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-11659","post","type-post","status-publish","format-standard","hentry","category-general"],"_links":{"self":[{"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/posts\/11659","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/comments?post=11659"}],"version-history":[{"count":1,"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/posts\/11659\/revisions"}],"predecessor-version":[{"id":11660,"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/posts\/11659\/revisions\/11660"}],"wp:attachment":[{"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/media?parent=11659"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/categories?post=11659"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/tags?post=11659"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}