{"id":11420,"date":"2025-12-07T12:42:09","date_gmt":"2025-12-07T20:42:09","guid":{"rendered":"https:\/\/www.lee.org\/blog\/?p=11420"},"modified":"2025-12-07T12:42:09","modified_gmt":"2025-12-07T20:42:09","slug":"ai-service-desk-at-honda","status":"publish","type":"post","link":"https:\/\/www.lee.org\/blog\/2025\/12\/07\/ai-service-desk-at-honda\/","title":{"rendered":"AI Service Desk at Honda"},"content":{"rendered":"<p>I just called the service desk at my local Honda dealership to schedule regular service on my car. I got an AI attendant from start to finish. It freaked me out.<\/p>\n<p>It got the job done but every bit of the call screamed &#8220;The robots in the uncanny valley are coming to kill you!!&#8221;<\/p>\n<p>It had fake call-center noise in the background, &#8220;she&#8221; was unfathomably cheery, and she got things wrong in the same way that descriptions of products on Amazon are wrong but right.<\/p>\n<p>I didn&#8217;t like it.<\/p>\n<p>I welcome you call call Skynet Honda Service Desk at 510-804-2348<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I just called the service desk at my local Honda dealership to schedule regular service on my car. I got an AI attendant from start to finish. It freaked me out. It got the job done but every bit of the call screamed &#8220;The robots in the uncanny valley are coming to kill you!!&#8221; It [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-11420","post","type-post","status-publish","format-standard","hentry","category-general"],"_links":{"self":[{"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/posts\/11420","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/comments?post=11420"}],"version-history":[{"count":1,"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/posts\/11420\/revisions"}],"predecessor-version":[{"id":11421,"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/posts\/11420\/revisions\/11421"}],"wp:attachment":[{"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/media?parent=11420"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/categories?post=11420"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.lee.org\/blog\/wp-json\/wp\/v2\/tags?post=11420"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}