Archive for the ‘Do Not Call’ Category.

Telemarketing in America is Dead

I’ve posted about the telemarketing Do-Not-Call list before, here

I just came across this site selling telemarketing phone number scrubber software. The most interesting bit is their Recent Do-Not-Call Fines page. A local version is at the bottom of this post.

It’s been about 4 years  since I first registered myself on donotcall.gov so I figured it was time to re-register myself and my family (it is supposed to expire after 5 years to give the telemarketers a chance). I found out that they won’t be dropping phone numbers from the Do Not Call registry. The list has 145 million phone numbers in it. Wow, that can’t leave much room for telemarketers…

Recent Do-Not-Call Fines
 

Date Company Name

Fine Amount

     
     
11-07-07 Craftmatic (FTC) $4,400,000.00
11-07-07 ADT (FTC) 2,000,000.00
11-07-07 Alarm King (FTC) $20,000.00
11-07-07 Direct Security Services (FTC) $25,000.00
11-07-07 Ameriquest (FTC) $1,000,000.00
11-07-07 Guardian Communications (FTC) $150,000.00
11-06-06 USA Home Loans, Inc. (FTC) $426,782.00
06-02-06 Executive Financial Home Loan Corp (FTC) $1,138,551.00
04-12-06 Sports Authority Florida (FL) $112,500.00
03-06-06 TE Mortgage Corp. (MO) $15,000.00
02-24-06 Book Of The Month Club (FTC) $680,000.00
01-12-06 Total Remodeling Inc. (New Jersey) $151,500.00
12-14-05 DirecTV (FTC) $5,340,000.00
07-31-05 Chesapeake Window and Building (Maryland) $25,000.00
07-15-05 Columbia House (FTC) $300,000.00
06-07-05 Real Time International (Virginia) $196,000.00
05-05-05 EchoStar Communications (Missouri) $50,000.00
03-18-05 ABI Marketing (Pennsylvania) $90,000.00
03-15-05 AT&T (Pennsylvania) $35,000.00
03-03-05 Dynasty Mortgage (FCC) $770,000.00
02-17-05 Braglia Marketing Group, L.L.C. (FTC) $3,500.00
02-17-05 Flagship Resort Dev. & Atlantic Palace (FTC) $500,000.00
02-10-05 SBC Communications (Missouri) $150,000.00
02-01-05 Florida 2004 Settlements & Fines $319,750.00
11-28-04 Solartherm Remodelers, Inc. (Pennsylvania) $1,900.00
09-08-04 Primus Telecommunications (FCC) $400,000.00
08-06-04 Comcast Cable (Pennsylvania) $7,500.00
07-09-04 Shelterguard, Inc. (Ohio) $65,000.00
06-24-04 American Home Craft, Inc. (California) $45,000.00
05-09-04 Sunset Mortgage Co., L.P. (Pennsylvania) $19,000.00
04-12-04 AT&T (North Carolina) $30,000.00
04-12-04 American Communications (North Carolina) $15,000.00
03-30-04 67 Settlements in New York $1,050,960.00
05-01-01 Tennesse Regulatory Authority Settlements $7,000.00
     
     
 

DNC Fine Total:

$19,539,943.00 

The Do Not Call Registry works

I’m working at home today. My new landline phone has been ringing off the hook all day with telemarketer calls. In the last 4 hours, I’ve gotten Comcast, MCI, the California Professional Firefighters Association (a scam if I ever heard one) and innumerable automated-dialer hangups.

I’m signing up for the National Do Not Call Registry today but it takes 3 months for that thing to kick in. Hurumph.

Let’s see how a running tally goes
4:15pm California Organization of Police and Sheriffs
1-11-05 8:30am neighborhood by mci

Total Remodeling of Union NJ is bad people

The short form: Total Remodeling of Union NJ (the same people are at Total Renovation Center) called me even though I am on the National “Do Not Call” list. I did some followup research and found they have been successfully sued by the state of New Jersey concerning their Do-Not-Call practices.

Total Remodeling has agreed to pay $123,500 to settle the alleged telemarketing violations and $23,000 to reimburse the state for its investigative costs and attorneys’ fees. The company also agreed to pay $5,000 to settle alleged violations of the state’s Consumer Fraud Act and/or accompanying regulations.

This announcement in it’s entirety appears at the end of this post.

————————————————–

At 1:57pm today, 9-16-04, I got a call… Here’s how it went:

[click click… autodialer pause]
Me: Hello?
Him: Hi, is this Mr. Sunco [slightly mispronounced]?
Me: Yes.
Him: “Hi, this is [I missed the name] from Total Remodeling. [Something about their company wanting to remodel my home].
Me: [putting on a chipper voice, hoping to scam the scammer] What was your name again?
Him: It’s [grunt] [click. hangup]

  • *69 “The number of your last incoming call was 908-686-1443”
  • Google for “908-686-1443”. Nothing
  • Google for “908-686”. Found several businesses in Union, NJ.
  • Google for ““Total Remodeling” NJ“. Found their company in Union NJ.

Contact Information:
Total Remodeling
Neil Parsons
1767 Rte. 22, West
Union, NJ 07083
Phone: 908-686-5788
Fax: 908-686-7810

Me: Hi I was just on the phone with someone from Total Remodeling and we got disconnected.
Happy Woman’s voice: Maybe I can help. What was this about?
Me: Actually, it was about an unsolicited call I got. You see, I’m on the National Do Not Call List.
Happy Woman’s voice: Ok. Hang on just a minute.
[music on hold]
Greg: Hi, this is Greg. Can I help you.
Me: I just got a call from someone at Total Remodeling. The trouble is, I’m on the National Do Not Call List.
Greg: Sorry about that. We’re still working the bugs out of that system. Are you at [he recites my phone number].
Me: Yes.
Greg: I’ll make sure we take you off the list.
Me: Alright. Have a good day.

  • Curious, I do a little more homework online and find that Total Remodeling has been named in a Do Not Call list lawsuit in the year 2000.
  • I call back Greg.

Me: Hi Greg, I just did a little homework and found that your company has been making unsolicited calls for a long while. You really shouldn’t be doing that. So I filed a complaint at DoNotCall.gov and I’m making a web page to tell everyone about my experience with you.
Greg: Sorry you feel that way [or some nondescript apology like that]
Me: Bye. [hangup]

Here is the announcement from the state of NJ in it’s entirety:

Continue reading ‘Total Remodeling of Union NJ is bad people’ »

Some good in the universe: DoNotCall.gov

I got this email from the DoNotCall.gov people.

Here is the link: https://www.donotcall.gov/Register/RegVer.aspx?DN[trimmed]

Click on the link to complete your request to register your phone number with the last four digits [trimmed] on the National Do Not Call Registry.

Important: You must respond to this email by clicking the link within 72 hours for your registration to be successful.

Once you have registered, your phone number registration will be effective for 5 years. It will be illegal for most telemarketers to call you, and you will be able to file a complaint if a telemarketer does call you. The website www.donotcall.gov provides information about filing a complaint.

Important: After you click on the link, print the web page and keep it for your records.

Troubleshooting: If you don’t get a “Registration Complete” message after clicking on the link, or the link does not work, use your “cut” and “paste” functions to insert the entire link in the email into the “Address” line on your Web browser. Cut and past the entire link – it’s long. Do not re-type it.

*******************************************************************************************************************************
Please do not reply to this message as it is from an unattended mailbox. Any replies to this email will not be responded to or forwarded. This service is used for outgoing emails only and cannot respond to inquiries.